Custom Paint Warranty

Custom Airbrushing Paint Gallery“Thank you for turning my bike from 'just another Harley' into a real head turner. If I could charge a fee for every compliment I got on the appearance of my bike, I'd be a very rich person.”
Paul Priess · Warren, NJ

Terms

The Cutting Edge Illusions Custom Paint Warranty takes effect from the date of execution on the job invoice. The Warranty is non-transferable. It is only valid for the paint owner of record when the paint job was completed, as shown on the invoice.

Although it is recognized by Cutting Edge Illusions and Buyer that most coatings, including Warranted Finish, will fade and change in appearance to some degree over a period of time in outdoor installations, and that such changes may not be uniform between surfaces not equally exposed, Cutting Edge warrants that the goods covered by this warranty will resist natural weathering to the extent that they will conform to the performance standards listed below during the life of the piece, provided that all conditions of this warranty are first met.

  • Warranted Finish will not peel, crack, check, or flake to an extent that is apparent on ordinary outdoor visual observation.
  • Vertical installations of Warranted Finish will not change color more than 5 NBS (Hunter) units, and non-vertical installation will not change color more than 7 NBS (Hunter) units following field installation.

The warranty only applies to the painted areas Harley Davidson Custom Paintingas described for the following defects, if they are prominent and extensive, and are not apparent at the time of the paint job's restitution to its owner:

  • Cracking or checking
  • Loss of gloss caused by hazing, chalking, fading
  • Peel of the topcoat or of all the layers included in the process from the substrate
  • Color change of the finish material
  • Blistering caused by moisture

Exceptions

This is an anti-weathering limited warranty and does not apply to other causes of degradation, including:

  • Warranted Finish which has suffered scratching or abrasion or impact by a hard object; has been abused, altered, modified, and/or used in a manner not originally intended or stored contrary to instructions of Cutting Edge Illusions, or good industry practice; is damaged due to moisture entrapment during transit or storage; is stored or installed in a way which allows for standing water on the coating or in any chemically aggressive environment containing fumes, ash, cement dust, carbon black, salts or other chemicals, whether naturally occurring or caused by man; is stored or installed in an environment that includes a high degree of humidity, sand, dirt, or grease, whether naturally occurring or caused by man; is stored or installed in a way which allows contact with animals and/or animal waste or its decomposition products; is stored or installed in an area, or in such a way, that damage can occur due to poor air circulation; is stored or installed in areas which are subject to fallout from copper, lead, nickel or silver mining or refining operations; has suffered any damage caused by acts of God, radiation, falling objects, explosion, fire, riots, civil commotions, acts of war or other external forces.
  • Warranted Finish which suffers from cut edge exposure, corrosion of the substrate, or the development of any other condition between the coating and the substrate which causes the coating to degrade or delaminate, including any failure or deficiency in the cleaning process or pretreatment.
  • Warranted Finish which is installed within 1000 meters of salt water or other marine environment.
  • Rust originating from within the auto body with or without the presence of punctures in the steel body
  • Blemishes or blistering caused by rust originating within the auto body
  • Hazing of the paint caused by improper detergents or particular circumstances (parking in environments subject to industrial emissions of volatile or corrosive substances)
  • Scratches or abrasions caused intentionally or accidentally
  • Vehicles which have been repainted
  • Color change of any painted surfaces not refinished under the warranty
  • Damage caused by accidents or vandalism
  • Stone chips

THE LIMITED WARRANTY DESCRIBED IN THIS DOCUMENT SHALL BE IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

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